How to permanently delete your Fitra360 account and all associated data.
Fitra360 gives you full control over your account and your data. You can delete your account and all associated data at any time using either method below.
The fastest way to delete your account is directly in the Fitra360 app:
Your account and all associated data will be queued for deletion immediately.
If you no longer have the app installed, or you prefer to request deletion in writing, email us at hello@fitra360.com with the subject line "Account Deletion Request". Include the email address associated with your Fitra360 account so we can verify your identity. We will confirm receipt within 5 business days and complete the deletion within 30 days.
When you delete your account, the following data is permanently removed from our systems within 30 days:
We also instruct all of our data processors to delete your data within the same timeframe.
We may retain a minimal record of the deletion request itself, and any data we are legally required to keep, such as basic transaction records required by tax or accounting laws. This retained data does not include your health data, genetic data, or wellness inputs.
If you have any questions about deleting your account or your data, contact us at hello@fitra360.com.